Frequently Asked Questions

What is an elastic hair tie?

Elastic Hair Ties are one of the hottest hair accessories right now! Our elastic hair ties provide a no tug, no crease experience for your hair. You can also wear them as a wrist accessory to mix and match with a cute watch or bracelets. Elastic hair ties have become a hot trend for women all around the world. We design and manufacture our own prints and designs here in California especially for you! We offer retail and wholesale,on our hair ties and custom headbands!

The simple design gives you a no-slip solution to top off any look. We offer a number of different colors, patterns and custom printed ribbon combinations that empower women and girls to express their unique style. Sweaty sport hair bands grip and hold your hair during the most strenuous of workouts, all without slipping, tugging or pulling. From yoga classes, CrossFit or marathons to hanging out with friends or happy hour, Elastic hair ties and custom headbands are a must for your workouts or everyday wear.


    How do I wear an EBC hair tie?

    You can wear your EBC hair tie as a fashionable wristband while you're not using it, or you can use it as a no crease ponytail holder!


    How do I wash my EBC hair ties?

    We recommend that you hand wash, with a small amount of detergent, and rinse your Hair Tie. Drip dry your bands to prevent shrinking and misshape. Some dyed colors may run when wet, do not let them dry on top of other articles of clothing or porous surfaces.


    How can I order custom hair ties?

    We are happy to assist you in designing a custom Hair Tie or custom Headband that suits your needs. Some of our favorite designs have been custom-made for gyms, stores, teams, charities or companies.  Use our Custom Hair Tie Designer to explore the possibilities and express yourself. To see all ordering options please see How to Order Custom Elastic Bands


    Where are your Elastic Bands manufactured?

    Elastic Band Company products are proudly designed and manufactured in Brooklyn, NY!


    Where can I buy your Elastic Band Products?

    You can purchase Elastic Bands here on our website – 24 hours a day, 7 days a week, 365 days a year. Interested in becoming one of our retail partners? Please email us at sales@elasticbandco.com


    What do I do if I notice a mistake immediately after placing an order?

    We’re happy to correct any mistakes or errors in your order, You can also submit changes via email to info@elasticbandco.com.

    It’s best to let us know about any errors as soon as your recognize them. We’ll correct the problem promptly and be able to send you the correct elastic bands!


    What do I do if I need to return or exchange a product?

    We have a 100% satisfaction guarantee. If you have any concerns about your Elastic Band Company products, please contact us. For the most efficient returns and exchanges, contact our customer service representatives before sending your order back. We want you to love your new hair ties, and we’re happy to assist you in any way we can.


    I love the Elastic Band Company and I'm interested in being a rep, what should I do?

    We love to hear from people who can't live without their hair ties. If you want to share Elastic Band Company Hair Ties  with the world as an affiliate, retailer, or representative contact us at sales@elasticbandco.com