New Shipping & Returns
Elastic Band Company only ships within the US and Canada.
Hair Ties: Custom printed orders ship within 5-10 business days of order placement (rush production available for an additional cost).
Garment Elastic: Custom printed orders ship within 12-15 business days of order placement (rush production not available).
Scrunchies: Custom printed orders ship within 15-18 business days of order placement (rush production not available).
If you need your order by a specific day, please contact us before placing an order so we can make sure you receive them by your specified date if possible.
Delivery options include: UPS Overnight delivery, USPS Priority Shipping (1-5 days), USPS First Class Shipping (3-5 Days), International Shipping (6-14 Days).
You may not cancel an order once it has been moved to the production phase. Custom printed items cannot be refunded. If there are any issues with your order, please contact us.
Fold over elastic and 1/4" elastic must be returned within 7 business days. Contact us to receive a return label. Return shipping costs will be deducted from your refund.