Shipping & Returns
Elastic Band Company only ships within the US and Canada.
Hair Ties: Custom printed orders ship within 10-12 business days upon approval of your digital proof.
Garment Elastic: Custom printed orders ship within 12-15 business days upon approval of your digital proof.
Scrunchies: Custom printed orders ship within 10-12 business days upon approval of your digital proof.
If you need your order by a specific date, please contact us before placing an order so we can make sure you receive them by your specified date if possible.
Delivery options include: UPS Overnight delivery, USPS Priority Shipping (1-5 days), USPS First Class Shipping (3-5 Days), International Shipping (6-14 Days).
Cancelation and Return Policy for custom products: You may not cancel an order once it has been moved to the production phase. Custom printed items cannot be refunded. If there are any issues with your order, please contact us within 7 business days of receiving your order.
Return Policy for non-custom products: All non-custom items must be returned within 7 business days. Contact us to receive a return label. Return shipping costs will be deducted from your refund.